We would like to congratulate Allison Barron, one of our great Adoption Counselors, who helped AAHS win $500 from PetFinder.com.  From July 13th through September 18th, Petfinder.com Foundation will be randomly calling three shelters each week with questions about an available cat or dog posted on the website. If a live person answers the phone and provides helpful information about that animal (or connects the caller to someone who does), one of the three shelters will win $500 and we were the shelter that was chosen!!! 

The person who contacted AAHS reported that Allison was extremly knowledgable about the animals, very helpful, and was very impressed with our facility.  She was very personable.  She knew about every animal, where they came from, who would fit into her life best, and she felt that she knew exactly what she would be taking home.  Yeah Allison!!!!

We appreciate everyone's support and we thought you would be proud of this great accomplish.  Please know that we strive everyday to make you proud and to make this a great experience for the animals we care for until they find their forever home.

Maddie's Fund and Petfinder.com believe that good customer service saves lives. The first step in good customer service is to capitalize on the public's enthusiasm for adopting by responding right away when initial contact is made. The second step is to make a potential adopter's experience positive and helpful.

The timing coincides perfectly with The Shelter Pet Project, (www.TheShelterPetProject.org) a national three-year Ad Council campaign sponsored by Maddie's Fund and The Humane Society of the United States in partnership with Petfinder.com and the entire animal welfare movement. Utilizing TV, radio, print, outdoor, and an interactive website created pro bono by Draftfcb Chicago, and with an annual commercial value of tens of millions of dollars, this campaign will encourage millions of people who are looking for a pet to make shelter and rescue dogs and cats their first choice for adoption. It is expected that shelters and rescues will be inundated with new adopters once the campaign launches in August 2009. The Shelter Pet Project can be significantly leveraged if shelters and rescues have good customer service programs in place.